Privacy policy
Privacy Policy
Last Updated: September 28, 2026
This Privacy Policy describes how Paw Story Studio, operated by DCHSTORE LLC ("Paw Story Studio," "we," "us," or "our"), collects, uses, discloses, and protects personal information when you visit or make a purchase through pawtale.shop, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with our website and services, we may collect information including:
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Name
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Billing address
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Shipping address
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Email address
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Telephone number
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Order and transaction information
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Products viewed or purchased
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Shopping cart information
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Customer service communications
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Device and browser information
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IP address
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Website usage and interaction information
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Information provided through forms or customer accounts
Payment information may be processed by our authorized payment service providers. We do not necessarily receive or store complete payment card information.
How We Use Personal Information
We may use personal information to:
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Process and fulfill orders
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Process payments
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Provide shipping and tracking information
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Communicate regarding orders
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Process returns and refunds
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Provide customer support
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Maintain and improve our website and services
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Prevent fraud and unauthorized transactions
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Protect our customers, business, and website
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Comply with applicable legal obligations
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Provide marketing communications where permitted
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Measure and improve advertising and website performance
Shopify
Our online store is powered by Shopify.
Shopify may process personal information as necessary to provide ecommerce, hosting, checkout, security, analytics, and related services.
Shopify's handling of personal information is governed by its own applicable privacy terms and policies.
Service Providers
We may share personal information with service providers that help us operate our business, including providers involved in:
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Ecommerce hosting
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Payment processing
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Order fulfillment
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Shipping and delivery
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Customer support
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Analytics
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Advertising and marketing
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Fraud prevention
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Information technology and website security
These providers may process information only as necessary to perform their services and subject to their applicable contractual and legal obligations.
Order Fulfillment
Paw Story Studio uses fulfillment services and partners to process and ship customer orders.
Orders are fulfilled from the United States.
Information necessary to fulfill an order, such as the customer's name, delivery address, contact information, and order details, may be shared with fulfillment and shipping providers.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
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Operate essential website functions
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Maintain shopping carts and checkout sessions
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Remember preferences
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Understand website usage
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Improve website performance
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Measure advertising effectiveness
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Help prevent fraud and abuse
Customers may be able to manage certain cookies through their browser settings or privacy controls made available on the website.
Disabling certain cookies may affect website functionality.
Analytics and Advertising
We may use analytics and advertising technologies to understand how visitors interact with our website and to measure or improve marketing campaigns.
Depending on the services we use and applicable law, information may be shared with advertising or analytics providers.
Where required, customers may be provided with choices regarding certain advertising or tracking technologies.
How We Share Information
We may disclose personal information:
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To service providers performing services on our behalf
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To payment processors
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To fulfillment and shipping providers
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To professional advisers where necessary
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To government authorities when legally required
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In connection with a business transaction or corporate restructuring
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When necessary to protect our legal rights, customers, business, or services
We do not disclose personal information in ways prohibited by applicable law.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal, tax, accounting, or regulatory obligations.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, which may include rights to:
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Request access
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Request correction
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Request deletion
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Request a copy of certain information
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Object to or restrict certain processing
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Withdraw consent where processing is based on consent
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Exercise applicable privacy or marketing preferences
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
Children's Privacy
Our services are not intended to knowingly collect personal information directly from children where prohibited by applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
International Visitors
Our website may be accessed from locations outside the United States.
Personal information may be processed in countries other than the country in which a customer resides, subject to applicable legal requirements and appropriate safeguards where required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal obligations.
The updated version will be posted on this page with a revised "Last Updated" date.
Contact Information
For privacy questions or requests:
Paw Story Studio
Operated by DCHSTORE LLC
Business Address:
30 N Gould St, Ste N
Sheridan, WY 82801
United States
Email: support@pawtale.shop
Phone: +1 307-500-7601
Website: pawtale.shop