Conditions d’utilisation

Privacy Policy

Last updated: August 2026

Paw Story Studio ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from pawstorystudio.com.

Information We Collect

Personal Information you provide:

Name, email address, billing/shipping address
Phone number (optional)
Payment information (processed securely via Shopify Payments / PayPal — we never store card numbers)
Order history and preferences

Information collected automatically:

Browser type, IP address, time zone
Pages visited, links clicked, referring URLs
Device information (mobile, desktop, OS)
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Send promotional emails (only with your consent — you can unsubscribe anytime)
Improve our website and product offerings
Prevent fraud and ensure security
Comply with legal obligations

We do not sell your personal information. We may share data with:

Shopify — our e-commerce platform (see Shopify's Privacy Policy)
Payment processors (PayPal, Shopify Payments) for secure transactions
Shipping partners (USPS, FedEx, UPS) to deliver your orders
Email marketing tools (Klaviyo, Mailchimp) — only if you've opted in
Analytics tools (Google Analytics) — anonymized traffic data
Legal authorities — when required by law

Cookies

We use cookies to:

Keep items in your shopping cart
Remember your preferences
Analyze website traffic (via Google Analytics)
Show relevant ads (if you opt in)

You can disable cookies in your browser settings. Some features may not work properly without cookies.

Your Rights (California Residents — CCPA)

Under the California Consumer Privacy Act, you have the right to:

Know what personal data we collect and why
Delete your personal data (with some exceptions)
Opt out of the sale of personal data (we don't sell data)
Non-discrimination for exercising these rights

To exercise your rights, email: privacy@pawstorystudio.com

Your Rights (General)

All customers may:

Request access to their personal data
Request correction of inaccurate data
Request deletion of their account and data
Unsubscribe from marketing emails at any time

Data Retention

We retain your order data for 7 years for tax and legal purposes. You may request deletion of your account data, but we may retain order records as required by law.

Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and limited access to personal data. However, no internet transmission is 100% secure.