Terms of Service

Last Updated: September 28, 2026

These Terms of Service govern your use of pawtale.shop and purchases made from Paw Story Studio.

Paw Story Studio is operated by DCHSTORE LLC.

By accessing our website or purchasing from us, you agree to these Terms of Service and any policies referenced herein.

1. Online Store

Our website provides customers with the ability to browse and purchase products offered through Paw Story Studio.

You agree to provide accurate, current, and complete information when placing an order.

You may not use our website or products for unlawful purposes.

2. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, sizing, specifications, and other information.

Colors and appearance may vary slightly depending on device displays and manufacturing or production processes.

We may update product information when reasonably necessary.

3. Pricing

Prices are displayed on the website in the applicable currency shown to the customer.

We reserve the right to change product prices prospectively.

The price applicable to an order will be displayed during checkout before the customer submits the purchase.

Applicable shipping charges and taxes, where required, will also be presented during checkout.

4. Orders

Submitting an order does not guarantee acceptance.

We may refuse or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud

• Payment authorization failure

• Incorrect pricing caused by an obvious technical error

• Product unavailability

• Violation of these Terms

• Other legitimate operational or legal reasons

If we cancel a paid order, the applicable payment will be refunded.

5. Payments

Available payment methods are displayed during checkout.

Payments are processed through authorized payment service providers.

Customers are responsible for providing accurate payment and billing information.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

For eligible United States orders:

Standard Shipping: FREE — estimated transit time 5–8 business days.

Expedited Shipping: $4.99 — estimated transit time 3–5 business days.

Orders are fulfilled from the United States.

Shipping estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

For complete information, please review our Shipping Policy.

7. Returns and Refunds

Eligible products may generally be returned within 30 days after delivery, subject to our Return & Refund Policy.

Customers must contact us before returning a product.

Approved refunds are issued to the original payment method.

For complete requirements and exclusions, please review our Return & Refund Policy.

8. Intellectual Property

Content made available through our website, including original text, graphics, logos, website design elements, and other materials owned by Paw Story Studio or DCHSTORE LLC, is protected by applicable intellectual property laws.

Third-party brand names, product names, trademarks, logos, and other intellectual property appearing on products or product listings remain the property of their respective owners.

The sale or listing of a third-party branded product does not by itself imply sponsorship, endorsement, partnership, or affiliation with the trademark owner.

9. Third-Party Services

Our website may use third-party services for payment processing, ecommerce technology, fulfillment, shipping, analytics, advertising, or other business functions.

These third parties may have their own terms and privacy policies.

10. Prohibited Uses

You may not use our website:

• For unlawful activities

• To commit fraud

• To transmit malicious software

• To interfere with website security

• To collect information unlawfully

• To impersonate another person or business

• To infringe intellectual property rights

• To attempt unauthorized access to our systems

11. Website Availability

We aim to maintain reliable website access but cannot guarantee that the website will always operate without interruption, delay, or technical error.

We may modify or temporarily suspend portions of the website when reasonably necessary for maintenance, security, or operational purposes.

12. Disclaimer

To the extent permitted by applicable law, our products and services are provided subject to the warranties and protections required by law and otherwise on the terms stated on our website.

Nothing in these Terms excludes rights that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, DCHSTORE LLC and Paw Story Studio will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.

Nothing in these Terms limits liability that cannot legally be limited.

14. Governing Law

These Terms are governed by applicable laws of the United States and the State of Wyoming, without limiting any mandatory consumer rights that may apply based on a customer's location.

15. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this page with a revised "Last Updated" date.

16. Contact Information

Questions about these Terms may be sent to:

Paw Story Studio
Operated by DCHSTORE LLC

Business Address:
30 N Gould St, Ste N
Sheridan, WY 82801
United States

Email: support@pawtale.shop
Phone: +1 307-500-7601
Website: pawtale.shop